RLO Training & the Bottom Line Impact Groups

RLO Training is built upon the idea that peers working together and investing in each other can impact our businesses, leadership, and life. The purpose of our Bottom Line Impact Groups is to drive value into our member shops and collectively raise the value of everyone’s businesses as we apply sound business principles and execute

Be Memorable in Meetings

You are a leader. Why not be a memorable one? Do things to set yourself apart as a leader and create memorable moments. An important part of being memorable as a leader is listening well, making certain your people feel valued, and having meetings that are productively interactive. However there are some little things you

Get LEAN! Make Your Processes Easier, Better, Faster, Cheape

What if there were changes you could make to your business that would simultaneously improve customer service, enhance employee morale, and increase profitability? Would that be something of interest to you as a business owner? LEAN is a method of process improvement designed to do all three of those with little or no investment in

Work Smart, Not Hard – 5 Ways to Increase Personal Productivity

We frequently post here about the importance of focusing on a healthy work/life balance and avoid the long hours – working late, missing family time, and wearing yourself out. One key contributor to a healthy balance and remaining free from the “daily grind” is to work more effectively on a daily basis, and really focus

Four HR Mistakes that May Come Back to Bite You

As your repair shop grows, you will no doubt be faced with issues along the way. HR issues can be a huge obstacle to growth and the day-to-day running of your business. Adding personnel quickly to meet demand and then attempting to manage the growing team can lead to costly mistakes along the way. As