We Don’t Know What We Don’t Know

The biggest impediment to a small business’s success is they don’t know what they don’t know. It’s not a failure of intelligence, just that we all have blind spots. After all, there are things we simply don’t know or maybe even cannot know. If we knew what it was we didn’t know, we would read

Goal Setting

Does goal setting work? And a second corollary question, does strategic planning work? I want you to think about this. We always talk about the importance of strategic planning, but first, I want to talk about goal setting. There was a study done recently where they set up five different groups of people. The first

How Can You Easily Tell a PROSPERING Business from a STRUGGLING One?

What distinguishes a prosperous small business from a struggling one? We’re talking about two completely different ends of the spectrum here, not about the people in the middle. One simple thing to look for – is the grass mowed, are the letters on the sign straight, is there broken glass, or pieces of roofing material

Decision Making through Consensus – part two

Last time, we talked about the types of people who will be reluctant to making changes within your business, and who will therefore tend to dissent from decisions involving change. How do you engage people? Listen and learn. In some ways, the people that want to say no to your new ideas are teaching you

Decision Making through Consensus – part one

This is the first post of two about the concept of “Consensus” in business. Many businesses say they make their decisions by consensus. But what they actually mean isn’t “consensus,” it’s “unanimous.” Look, we all want everyone to buy in to our new ideas or our new initiatives in our businesses, but it’s utterly unrealistic