Category: Auto Repair

Peer Reviews

February 1st, 2018 by

Deep dive into your business. Pull together all sorts of financial, sales, marketing, service, HR, policies, procedures, and the like for your team of peers to review. This preparation exercise in itself is often extremely valuable as it requires getting the house in order in many ways. The team then takes a look at things

Peer Power – So What?

January 28th, 2018 by

At RLO Training, we know about the power of peers. Peers do make a difference. They change things. In fact, peer to peer interactions may be the single most neglected lever of change. Whenever significant numbers of peers interact, whether formally or informally, they constitute a force to be reckoned with. When they share mutual

Working with People

January 19th, 2018 by

For the most part, no matter what business you are in, you still have to deal with the one common wildcard – PEOPLE. People are part of our current situation and will be part of our future. It is the way it is so we might as well accept it. What are some of the

The Power of Peer Groups

January 16th, 2018 by

Most shop owners share the same story – they were good at what they did, and one day woke up running a business and leading a team of employees without any idea what that really meant. So they struggle with sales, marketing, HR, finance, training, service delivery, management, etc. But the key thing about peer

Why Do You Own Your Own Business?

January 12th, 2018 by

Let’s tackle some of the common issues that most small businesses face today. We have to cut to the core and admit that unless the business works for us, all we really have is a job. We must admit that if things don’t go on when we are away – if we are tied to

Do You Need a Digital Fast?

December 30th, 2017 by

There are always a lot of discussions going around about the addiction that many of us have to our email, smartphones, tablets, and the like. Let’s face it – for many of us it is true – we need to learn a little about balance. We all struggle with life/work balance – but the “always

Who’s on Your Management Team?

December 21st, 2017 by

Often, we neglect the power of involving our spouses in the decision-making process. This is a topic that needs some focus for many of us as business owners. We fall into the trap of believing that we are the ones who need to make all the decisions. After all, we are the bread winners, out

6 Myths of Growing a Business

December 14th, 2017 by

CEO-type thinking is not what most of us typically do, but it is the kind of thinking we all need to do. We need to step back, get out of the day-to-day, and spend some time thinking about growth. It doesn’t happen accidentally. It happens when there is a plan, execution, and discipline. 1. My

9 Things to Look for When Choosing a Web Company

December 10th, 2017 by

Your website should be a living, breathing, customer-generating machine. It should be the “Hub” of your digital marketing/content strategy, and treated that way when looking at building or re-building your shop’s website. Choosing a website developer to work with can be daunting task. There are likely hundreds or more in your local market and there

Six Steps in Building a Road Map for Success in 2018

December 4th, 2017 by

It is that time of year again. Thanksgiving is over, the cold weather is here, and holiday travel plans are being made. Then you read blog posts and articles reminding you that it’s time to put together your budget for the coming year. Are you excited, indifferent or frustrated? Creating a good, ambitious, yet achievable