Category: Training

Peer Reviews

February 1st, 2018 by

Deep dive into your business. Pull together all sorts of financial, sales, marketing, service, HR, policies, procedures, and the like for your team of peers to review. This preparation exercise in itself is often extremely valuable as it requires getting the house in order in many ways. The team then takes a look at things

Peer Power – So What?

January 28th, 2018 by

At RLO Training, we know about the power of peers. Peers do make a difference. They change things. In fact, peer to peer interactions may be the single most neglected lever of change. Whenever significant numbers of peers interact, whether formally or informally, they constitute a force to be reckoned with. When they share mutual

Six Issues Every Business Faces

January 25th, 2018 by

When we boil down the real issues facing businesses, it starts to look extremely familiar, no matter where your business is located, or in what field you do business. 1. We have to become sales organizations. It does not matter how great you are at repairing cars – we will have to sell some things

How Community Works

January 22nd, 2018 by

There is nothing with more power to change a business or a life than being part of a vibrant community. Community works. It changes people and businesses. And the reality is that it is one of the few real ways to see consistent and repeatable growth occur. One of the things I have heard somewhat

Working with People

January 19th, 2018 by

For the most part, no matter what business you are in, you still have to deal with the one common wildcard – PEOPLE. People are part of our current situation and will be part of our future. It is the way it is so we might as well accept it. What are some of the

The Power of Peer Groups

January 16th, 2018 by

Most shop owners share the same story – they were good at what they did, and one day woke up running a business and leading a team of employees without any idea what that really meant. So they struggle with sales, marketing, HR, finance, training, service delivery, management, etc. But the key thing about peer

Why Do You Own Your Own Business?

January 12th, 2018 by

Let’s tackle some of the common issues that most small businesses face today. We have to cut to the core and admit that unless the business works for us, all we really have is a job. We must admit that if things don’t go on when we are away – if we are tied to

Lessons for Leaders

January 9th, 2018 by

Lesson #1 – Nothing Happens Until Somebody Steps up to Lead Think about that. It is really the way things are. A lot of people have great ideas, can dream big plans, come up with fantastic ways to do marvelous things – but until someone steps up and leads – it is just theory and

Management or Leadership?

January 5th, 2018 by

This is an age-old discussion – what the role is of a manager vs. a leader. >/p> Warren Bennis has likely done more to popularize this distinction than anyone else. He wrote in Learning to Lead: A Workbook on Becoming a Leader that “There is a profound difference between management and leadership, and both are

9 Rapid Response Steps to Handle Cash Flow Issues

January 2nd, 2018 by

Cash flow issues can be very challenging to manage. They can show up unexpectedly. They can come on very quickly. They can distract the business owner from the important work he or she should be doing. They can disrupt the ability of the company to function. And in their most severe form, they can cause