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Service Advisor Skills – Session Three

August 29 @ 10:00 am - 12:00 pm

This popular workshop will teach your Service Advisors how to better understand customer expectations and needs, as well as how to create a team approach to sales. Service Advisors who attend this six-week workshop will:

  • Improve their listening skills
  • Interact with customers in a more positive way
  • Master solving customer complaints
  • Implement more profitable selling phrases
  • Improve customer write-up and follow-through
  • Write more profitable repair orders
  • Sell diagnostic labor more profitably

Details

Date:
August 29
Time:
10:00 am - 12:00 pm

Venue

Live Online Workshop

Organizer

Barry Barrett
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