Service Advisor Mastery Program
As part of the Service Advisor Mastery Program, your Service Advisor will receive 12 months of intense coaching that will transform them into the best they can be.
This program includes:
- Enrollment in Service Advisor Skills and Advanced Selling Skills
- Three online group coaching sessions each month from our expert trainer
- A monthly online session with the shop owners
- Quarterly repair order audits
- Quarterly report cards to the shop owner
- 30 minute role-play calls between partners
- Advisors turn in monthly numbers for accountability
- Advisors will turn in and receive feedback on recorded calls
They will learn:
- Proven formulas for professional presentations
- How to present repairs in an understandable way
- How to follow up in a consistent manner
- And much much more!