Standard Operating Procedures Made Simple
For Owners & Managers • 24 AMI credits
2 days (also available as a webinar)
This course addresses the need for formal standard operating policies and procedures (SOP) developed specifically for the automotive repair industry. Attendees learn concepts and strategies for creating and implementing these policies and procedures and at the conclusion of the course are ready to successfully create SOPs.
Key methods include gathering needed information and using that information to develop a set of proper SOPs. The importance and usefulness of an SOP is demonstrated along with an explanation of topics that will greatly benefit day-to-day operations. The key elements of over 175 SOPs will be explained.