Understanding Technicians & Service Advisors
For Owners & Managers • 6 AMI credits
3 Hours (also available as a webinar)
“Fierce competition” for qualified Technicians and Service Advisors is an understatement. This course gives shop owners the ability to find, hire and keep qualified people in the positions of Technician and Service Advisor. Through hiring and retaining excellent Service Advisors and Technicians, service quality increases and customer satisfaction and loyalty grows.