Running Your Auto Shop Using Dashboards

February 28th, 2018 by

In order to run a profitable auto shop, you have to understand your business inside and out. That is why RLO Training pushes its members to measure every aspect of the business. With everything from your marketing to your financials, it is important to measure key data points and make decisions based on that data

Three Ways to Improve Your Staff Meetings

February 24th, 2018 by

Is this the scenario for your staff meetings? People file into the room in about the same order each week. They sit in the same chairs or lean against the wall in the same place. They sit quietly while you “discuss” information that you think they will appreciate. When you are done, you respectfully ask


February 16th, 2018 by

RISK more than others think is safe By getting out of your comfort zone a little bit, it helps you grow personally and professionally. Each time you do that, it does two things for your life. If you risk more than others think is safe, you experience growth. Remember that it is also a risk

6 Ways to Motivate Your ENTIRE Team

February 10th, 2018 by

1. Set goals What are some group and individual goals that you can set to keep everyone moving forward? Get to know your team… what motivates them? Food? Free time? Stuff for the shop or office? Perhaps create a contest or fun way for team members or departments to compete for a prize. 2. Focus

Why Do You Do What You Do?

February 6th, 2018 by

There are two questions that demand the attention of leaders: 1. The first one is familiar: What keeps you up at night? What are the worries that nag at you? 2. The second is less familiar, but perhaps more important: What gets you up in the morning? What keeps you more committed than ever, more

Peer Reviews

February 1st, 2018 by

Deep dive into your business. Pull together all sorts of financial, sales, marketing, service, HR, policies, procedures, and the like for your team of peers to review. This preparation exercise in itself is often extremely valuable as it requires getting the house in order in many ways. The team then takes a look at things