Planning For Training Part 2 – Sources For Training

Last week, we talked about the importance of having a formal training program, how the training program should be structured, and the return on investment that you can anticipate due to implementing the training program. But where do you go to actually find training? Industry Education Support Trade associations and suppliers of various products and

Planning For Training Part 1

Auto technology today is quite complex, requiring technicians to begin their careers with a great understanding of the basics, as well as some very specific training on the more complex systems found on most cars. Business gross profit margins are lean, operating expenses are high, and profitability is difficult to attain and maintain. Combined with

Six Steps in Building a Road Map for Success in 2020

It’s that time of year again. Thanksgiving is over, the cold weather is here, and Christmas is just around the corner. Then you read blog posts and articles reminding you that it’s time to put together your budget for the coming year. Are you excited, indifferent or frustrated? Creating a good, ambitious, yet achievable budget

Building a Profitable Fleet Business – Part 2

Last time, we talked about the importance of having a good plan to generate fleet business for your shop, and some of the elements it should contain. But once you have created that plan, what do you do with it? Outside Salesperson(s) Many savvy shop owners are employing outside salespersons to source new fleet accounts

Building a Profitable Fleet Business – Part 1

With competition for customers in the auto repair business so fierce, many shop owners are aggressively seeking a share of the lucrative fleet business. Perhaps it’s time you considered adding fleet business to your operation. Why don’t more shop owners actively seek fleet business? Lengthy discussions with hundreds of auto repair business owners during the