Six Steps in Building a Road Map for Success in 2020

It’s that time of year again. Thanksgiving is over, the cold weather is here, and Christmas is just around the corner. Then you read blog posts and articles reminding you that it’s time to put together your budget for the coming year. Are you excited, indifferent or frustrated? Creating a good, ambitious, yet achievable budget

Building a Profitable Fleet Business – Part 2

Last time, we talked about the importance of having a good plan to generate fleet business for your shop, and some of the elements it should contain. But once you have created that plan, what do you do with it? Outside Salesperson(s) Many savvy shop owners are employing outside salespersons to source new fleet accounts

Building a Profitable Fleet Business – Part 1

With competition for customers in the auto repair business so fierce, many shop owners are aggressively seeking a share of the lucrative fleet business. Perhaps it’s time you considered adding fleet business to your operation. Why don’t more shop owners actively seek fleet business? Lengthy discussions with hundreds of auto repair business owners during the

Planning For Next Year and Beyond Part 2

Last time, we talked about creating a formal business plan for the future of your shop, and specifically focused on the importance of having a human resources plan in place. This time, we are addressing the financial aspects of business planning, and creating a long-range plan for your business. Financial Trending & Forecasting Many shop

Planning For Next Year and Beyond Part 1

We’ve found that the majority of shop owners do not formally plan how they’re going to grow their businesses from one year to the next, and especially beyond that. They work hard every day toward two main objectives — increased profitability and personal time away from the business, but tend to fall short in achieving