June 14th, 2021 by RLO Training
The Final Parts to a Modern Business Model While we’ve talked about business models of the past and how to begin transitioning your business model to keep pace with the changing industry, it’s time to finish looking at the personnel that could potentially be included in a new business model as well as revenue
May 28th, 2021 by RLO Training
Keeping Pace with a Changing Industry We talked about the current vision and business model in the first post, which you can find here if you missed it. So, let’s take a look at the new business model and what your shop needs to thrive in today’s industry: The New Business Model
May 5th, 2021 by RLO Training
The Only Constant is Change The last year or so has certainly brought about many changes in the world of business, many of which had a profound effect on the independent auto repair industry. Conducting business and viably competing in the new marketplace is requiring additional ownership skills, more staff, more working capital, more
January 27th, 2021 by RLO Training
Last time, we talked about how to use Competitive Intelligence (CI) to find out what your competition is doing, in order to improve your market position. Today, we are going to delve deeper into the items you should be looking at when you compare yourself with your competition, and break down the items
January 13th, 2021 by RLO Training
While you’re busy fixing cars, some of your competitors may be eating away at your customer base. Here’s how to use competitive intelligence to regain the advantage and improve your market position. The auto repair industry is experiencing significant and swift changes in its customer base. Newer vehicles are lasting longer and
November 4th, 2020 by RLO Training
In an ever-increasing competitive world where auto repair shops face an uphill battle, creating a solid business plan helps minimize the risks. Over the years, we’ve had the opportunity to work with thousands of shop owners, providing advice and tools to help them grow a profitable business. We’ve discovered that one common
September 23rd, 2020 by RLO Training
This is the third part of our series of articles on setting you up to succeed against all your competition out there. In the first part, we talked about how important it is to train your technicians and service advisors, so that your shop can compete and succeed during tough times. In the
September 9th, 2020 by RLO Training
Last time, we talked about how important it is to train your technicians and service advisors, so that your shop can compete and succeed during tough times. Click here if you missed that article. It is equally important to have standard operating procedures in place for your shop, particularly when it comes to crucial workflow
August 26th, 2020 by RLO Training
Put Yourself in a Position to Succeed Too many auto shops have been driven out of business by merely hoping that adverse market conditions that have slowed their business down will reverse themselves. A shop must be well-prepared in order to survive and prosper in tough times. Shop owners often inform
August 12th, 2020 by RLO Training
Marketing is absolutely crucial to your shop’s success. In the last couple of posts, we’ve taken a look at some highly effective marketing strategies, which should definitely be part of your formal marketing plan. Click here to read Part One, and click here for Part Two. Today, we’re going to finish up our marketing tips by analyzing