Category: Training

Retaining Qualified Technicians – Part 2

October 21st, 2020 by

  Do you have issues with technician retention?  Most shop owners would say “Yes!”  Last time, we talked about why a tech might want to leave their position and seek work elsewhere.  Today, we are addressing how to get good techs to stay working with you.   Track Performance Externally and Internally     Shop

Retaining Qualified Technicians

October 7th, 2020 by

    Are you having difficulty retaining qualified techs?  The majority of auto repair shop owners in North America respond to this question with an emphatic “Yes!“   Are you a determined and progressive shop owner, manager, or professional technician dedicated to your career?  If so, read on!   Technician retention is a two-way street.  A

Grow Your Business by Adding Locations Part Three

April 8th, 2020 by

This is part three of an article addressing some success strategies for opening a second location. The first part included creating a business plan and choosing a location. The second part started to delve into more specifics regarding acquiring and evaluating existing turnkey operations. Today, we will finish addressing those specifics. Click here for Part

Grow Your Business by Adding Locations Part Two

March 25th, 2020 by

Last time, we addressed some success strategies for opening a second location, including creating a business plan and choosing a location. Today, we are going to delve into more specifics regarding acquiring and evaluating existing turnkey operations, since they usually offer a significant profit opportunity that can be realized in a short period of time.

Grow Your Business By Adding Locations

March 9th, 2020 by

Most shop owners grow their businesses by increasing sales. More and more savvy business owners, though, are growing their business by adding locations. Let’s take a look at why and how they’re doing it. The automotive repair marketplace changes constantly, and everyone in the business is trying not only to hold onto existing market share,

Business-Building Strategies That Work – Part Three

February 25th, 2020 by

In our last two posts, we have shared some ways an auto repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. This week, we’re going to wrap up that topic with a few more ideas, including how to increase your

Business-Building Strategies That Work Anywhere Part 1

January 28th, 2020 by

Competition for the public’s auto repair and maintenance business remains stiff. But there are ways a general automotive repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. Today’s auto repair businesses have a tendency during peak activity seasons to take

Planning For Training Part 2 – Sources For Training

January 13th, 2020 by

Last week, we talked about the importance of having a formal training program, how the training program should be structured, and the return on investment that you can anticipate due to implementing the training program. But where do you go to actually find training? Industry Education Support Trade associations and suppliers of various products and

Planning For Training Part 1

January 1st, 2020 by

Auto technology today is quite complex, requiring technicians to begin their careers with a great understanding of the basics, as well as some very specific training on the more complex systems found on most cars. Business gross profit margins are lean, operating expenses are high, and profitability is difficult to attain and maintain. Combined with