Category: Training

Best Practices to Avoid Being Caught by Phishing

December 30th, 2020 by

    In our last blog post, we talked about the dangers of phishing, and the types of scams cyber criminals like to use.  These criminals are constantly finding new ways to compromise businesses.  We hope you implement these best practices, which will help protect your business operations and employees from cyber crime.    Best

Don’t be Caught by Phishing

December 16th, 2020 by

  Software was installed on your computer, and now you’re being held for ransom.  Customer data has been stolen from your database.  Money has been inadvertently transferred to a fake vendor account by one of your employees. This is phishing.  Has any of this happened to you? Cyber crime is a growing threat to all

Creating a Successful Business Plan — The Contents

November 18th, 2020 by

    Last time, we talked about why it is so important to develop a business plan, and we also shared some tips for developing your plan.  Click here to read Part One of this article.  Today, we are diving much deeper, and looking individually at every element of your business plan and what it needs to

Retaining Qualified Technicians – Part 2

October 21st, 2020 by

  Do you have issues with technician retention?  Most shop owners would say “Yes!”  Last time, we talked about why a tech might want to leave their position and seek work elsewhere.  Today, we are addressing how to get good techs to stay working with you.   Track Performance Externally and Internally     Shop

Retaining Qualified Technicians

October 7th, 2020 by

    Are you having difficulty retaining qualified techs?  The majority of auto repair shop owners in North America respond to this question with an emphatic “Yes!“   Are you a determined and progressive shop owner, manager, or professional technician dedicated to your career?  If so, read on!   Technician retention is a two-way street.  A

Grow Your Business by Adding Locations Part Three

April 8th, 2020 by

This is part three of an article addressing some success strategies for opening a second location. The first part included creating a business plan and choosing a location. The second part started to delve into more specifics regarding acquiring and evaluating existing turnkey operations. Today, we will finish addressing those specifics. Click here for Part

Grow Your Business by Adding Locations Part Two

March 25th, 2020 by

Last time, we addressed some success strategies for opening a second location, including creating a business plan and choosing a location. Today, we are going to delve into more specifics regarding acquiring and evaluating existing turnkey operations, since they usually offer a significant profit opportunity that can be realized in a short period of time.

Grow Your Business By Adding Locations

March 9th, 2020 by

Most shop owners grow their businesses by increasing sales. More and more savvy business owners, though, are growing their business by adding locations. Let’s take a look at why and how they’re doing it. The automotive repair marketplace changes constantly, and everyone in the business is trying not only to hold onto existing market share,

Business-Building Strategies That Work – Part Three

February 25th, 2020 by

In our last two posts, we have shared some ways an auto repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. This week, we’re going to wrap up that topic with a few more ideas, including how to increase your