Category: Training

Business-Building Strategies That Work – Part Three

February 25th, 2020 by

In our last two posts, we have shared some ways an auto repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. This week, we’re going to wrap up that topic with a few more ideas, including how to increase your

Business-Building Strategies That Work Anywhere Part 1

January 28th, 2020 by

Competition for the public’s auto repair and maintenance business remains stiff. But there are ways a general automotive repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. Today’s auto repair businesses have a tendency during peak activity seasons to take

Planning For Training Part 2 – Sources For Training

January 13th, 2020 by

Last week, we talked about the importance of having a formal training program, how the training program should be structured, and the return on investment that you can anticipate due to implementing the training program. But where do you go to actually find training? Industry Education Support Trade associations and suppliers of various products and

Planning For Training Part 1

January 1st, 2020 by

Auto technology today is quite complex, requiring technicians to begin their careers with a great understanding of the basics, as well as some very specific training on the more complex systems found on most cars. Business gross profit margins are lean, operating expenses are high, and profitability is difficult to attain and maintain. Combined with

Six Steps in Building a Road Map for Success in 2020

December 17th, 2019 by

It’s that time of year again. Thanksgiving is over, the cold weather is here, and Christmas is just around the corner. Then you read blog posts and articles reminding you that it’s time to put together your budget for the coming year. Are you excited, indifferent or frustrated? Creating a good, ambitious, yet achievable budget

Building a Profitable Fleet Business – Part 2

December 3rd, 2019 by

Last time, we talked about the importance of having a good plan to generate fleet business for your shop, and some of the elements it should contain. But once you have created that plan, what do you do with it? Outside Salesperson(s) Many savvy shop owners are employing outside salespersons to source new fleet accounts

Building a Profitable Fleet Business – Part 1

November 19th, 2019 by

With competition for customers in the auto repair business so fierce, many shop owners are aggressively seeking a share of the lucrative fleet business. Perhaps it’s time you considered adding fleet business to your operation. Why don’t more shop owners actively seek fleet business? Lengthy discussions with hundreds of auto repair business owners during the

Planning For Next Year and Beyond Part 2

November 5th, 2019 by

Last time, we talked about creating a formal business plan for the future of your shop, and specifically focused on the importance of having a human resources plan in place. This time, we are addressing the financial aspects of business planning, and creating a long-range plan for your business. Financial Trending & Forecasting Many shop

Planning For Next Year and Beyond Part 1

October 22nd, 2019 by

We’ve found that the majority of shop owners do not formally plan how they’re going to grow their businesses from one year to the next, and especially beyond that. They work hard every day toward two main objectives — increased profitability and personal time away from the business, but tend to fall short in achieving