In our last two posts, we have shared some ways an auto repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. This week, we’re going to wrap up that topic with a few more ideas, including how to increase your
Last time, we talked about ways an auto repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. This week, we want to focus on one method in particular of keeping your customers returning to you time after time — the
Competition for the public’s auto repair and maintenance business remains stiff. But there are ways a general automotive repair shop like yours can step up its processes and efforts to acquire additional market share, improve efficiencies, increase sales, and attain better profitability. Today’s auto repair businesses have a tendency during peak activity seasons to take
Last week, we talked about the importance of having a formal training program, how the training program should be structured, and the return on investment that you can anticipate due to implementing the training program. But where do you go to actually find training? Industry Education Support Trade associations and suppliers of various products and
Auto technology today is quite complex, requiring technicians to begin their careers with a great understanding of the basics, as well as some very specific training on the more complex systems found on most cars. Business gross profit margins are lean, operating expenses are high, and profitability is difficult to attain and maintain. Combined with
It’s that time of year again. Thanksgiving is over, the cold weather is here, and Christmas is just around the corner. Then you read blog posts and articles reminding you that it’s time to put together your budget for the coming year. Are you excited, indifferent or frustrated? Creating a good, ambitious, yet achievable budget
Last time, we talked about the importance of having a good plan to generate fleet business for your shop, and some of the elements it should contain. But once you have created that plan, what do you do with it? Outside Salesperson(s) Many savvy shop owners are employing outside salespersons to source new fleet accounts
With competition for customers in the auto repair business so fierce, many shop owners are aggressively seeking a share of the lucrative fleet business. Perhaps it’s time you considered adding fleet business to your operation. Why don’t more shop owners actively seek fleet business? Lengthy discussions with hundreds of auto repair business owners during the
Last time, we talked about creating a formal business plan for the future of your shop, and specifically focused on the importance of having a human resources plan in place. This time, we are addressing the financial aspects of business planning, and creating a long-range plan for your business. Financial Trending & Forecasting Many shop
We’ve found that the majority of shop owners do not formally plan how they’re going to grow their businesses from one year to the next, and especially beyond that. They work hard every day toward two main objectives — increased profitability and personal time away from the business, but tend to fall short in achieving