Last time, we talked about the importance of having a good plan to generate fleet business for your shop, and some of the elements it should contain. But once you have created that plan, what do you do with it? Outside Salesperson(s) Many savvy shop owners are employing outside salespersons to source new fleet accounts
With competition for customers in the auto repair business so fierce, many shop owners are aggressively seeking a share of the lucrative fleet business. Perhaps it’s time you considered adding fleet business to your operation. Why don’t more shop owners actively seek fleet business? Lengthy discussions with hundreds of auto repair business owners during the
Last time, we talked about creating a formal business plan for the future of your shop, and specifically focused on the importance of having a human resources plan in place. This time, we are addressing the financial aspects of business planning, and creating a long-range plan for your business. Financial Trending & Forecasting Many shop
We’ve found that the majority of shop owners do not formally plan how they’re going to grow their businesses from one year to the next, and especially beyond that. They work hard every day toward two main objectives — increased profitability and personal time away from the business, but tend to fall short in achieving
In our last couple of posts, we have been sharing the elements of a formal training plan, and why having one is so important. But when you start to create your plan, where do you go to actually implement the training? There are three major categories of training in the automotive service and repair industry
Elements of a Formal Training Plan Today, we are continuing our article from last time on the elements of a formal training plan. If you missed the last post, please click here. Budget When it comes to affording training, many shop owners simply look to their checking or credit card balances to see if they
Although professional athletes are usually considered to be at the top of their game, savvy team owners never stop investing in great coaches. You’d be wise to run your shop the same way. The majority of auto repair shop owners today are not training to win. In fact, only a small portion of them have
Last time, we talked about the issues that can arise if you are not properly managing your capacity. (Click here to read that article.) So how do you best manage this increase in business by turning all of those issues into a smooth flow of profitable business revenues and profits? How do you best manage
Summer is in full swing, and most shop owners have been experiencing steep surges in customer traffic. However, if not prepared-for and controlled, this increased business may not actually help the profitability of the shop. Being busy is not as important as how you are being busy. Increased customer traffic that comes as a result
Today, we will be finishing up our look at 15 critical daily functions to be successful in your shop. Please click here to read the first part of this article, and click here to read the second part. 11. SNAIL MAIL A great deal of valuable information arrives daily via the US Postal Service. As