For Owners & Managers • 24 AMI credits
2 days (also available as a webinar – 12 hours)
Good employees are hard to find and can be even harder to keep. This workshop will demonstrate the methods and tools necessary to obtain and retain qualified personnel.
Key focus areas include methods to: better identify personnel needs; create job descriptions; implement employee policies and procedures; accurately evaluate employment applications; efficiently conduct interviews; effectively check references.
Additionally, attendees of this automotive management training will leave the class with the ability to: identify employees who may be considering leaving; implement a positive reinforcement program; conduct thorough performance reviews; demonstrate recognition and achievement; correct termination procedures; and improving your documentation and record keeping skills.