“Four Cornerstones of Service Operation Success” (60 minutes)
February 6th@ 1:00 pm and 5:00 pm PST
“The Wheel of Fortune” (90 minutes)
March 14th @ noon and 4:00 pm PST and April 10th @ 1:00 pm and 5:00 pm PST
Car count or make each car count? How many vehicles is the right number for your shop? What is the plan to make each day successful? This workshop covers the three components of our daily business, resources, demand and results. How do they work together and what can you do to maximize them.
“Measure ,Manage, Market” (3 hours – two sessions)
May 9th@ noon and 4:00 pm PST and June 5th @ 1:00 pm and 5:00 pm PST
What should you focus on as a business owner? We will cover what needs your attention. We will also cover the four types of time and elements of productivity and efficiency. Finally we will wrap up looking at how to improve gross profits in each income stream and how they effect net profits.
“Why Should I work for you?” (60 minutes)
July 11th @ noon and 4:00 pm PST and August 7th @ 1:00 pm and 5:00 pm PST
With the current shortage of qualified talent, what are you doing to attract and retain top talent? This workshop will focus on what shop owners can do to attract and retain the best people on their team.
Improve Effective Labor Rate (2 hours)
September 12th @ noon and 4:00 pm and October 9th @ 1:00 and 5:00 pm PST
What is effective labor rate and why is it important? We will answer those questions and give you proven methods to improve your effective labor rate. We will also look at what your goal should be.
“Survive and Prosper” (3 hours – two sessions)
November 14th @ noon and 4:00 pm and December 4th @ 1:00 and 5:00 pm PST
The industry is changing and the thinking that got us to where we are today is not going to get us where we need to be. Change is coming fast and shop owners need to make changes now to prepare and plan for a much different marketplace. This workshop will help you get ready.