The Importance of Teamwork
Teamwork is essential to the success of repair shops. When employees operate as a team, everyone wins. The blend of unique, individual strengths, the collaboration and creativity of working together, and the established trust between team members are all great benefits of teamwork. Employees are more satisfied, and satisfied employees stay at the company longer, which is advantageous to employers.
If a repair shop is to function as a team, the team needs to know what the game is and the rules of the game.
The leader of the team must answer questions such as:
- What is the dollar goal for profit? For sales?
- What is the dollar goal per Repair Order?
- What is our target car count?
- How can we alter our actions if we find that we’re not meeting our goals?
By sharing the “game plan” with your team, you are setting the whole company up for success and growth. Team members will rally together to meet goals, and productivity will increase. Communicating the game plan and strategies is a great motivator of team members.
Need some assistance with your team or your game plan? Call RLO Training and talk to one of our coaches!