Are you sharing basic maintenance tips with your customers? You should be. Especially if any of these tips helps your customer to keep their vehicle out of your shop. Yes, really. This builds trust with you, as it communicates you genuinely care for their well-being (and understand their wallet is not bottomless). If you have
For the last few weeks, we’ve been addressing the topic of business continuation planning. So how do you create a succession plan? Firstly, it must be viewed as a process, not an event. Like a well-run relay race, the handing over of a company should be graceful, carefully strategized and well-executed to be successful. Work
Closely-held businesses are the backbone of America. About 95 percent of all businesses in America are family or privately held. A 2014 study revealed that there are more than 27 million closely held businesses in the United States, and they account for between 70 and 80 percent of all new jobs. Closely held businesses contribute
Types of Succession Plans As we mentioned in last week’s post, there are two types of succession plans – the What-If Plan, and the Best-Case Scenario Plan. What’s the difference? The What-If Plan What would happen if you were killed or no longer able to work? Though no one wants to think about the What-If
If you fail to plan, you plan to fail. That’s why it’s never too early to start protecting your business, your family, and your employees. What is the difference between a dream and a goal? While many shop owners dream about selling their shop and retiring, for most, a dream is all it is. Why?